Glossary Hub

Clear, concise definitions of performance management, reviews, and team impact terms. Whether you're tracking OKRs, conducting 360-degree feedback, or building a high-performance culture, this glossary helps teams speak the same language.

62 results

All Terms

Action

Specific, measurable behaviors or outputs tied to real performance criteria.

Performance

Actions Framework

The structured list of role-based and company-wide actions tied to roles and criteria, that show how someone contributes.

Performance

AI Summary

AI-generated, editable write-ups that turns what you log into clean, review-ready text.

Performance

Bench Strength

Quality of internal talent inside an organization, equipped for higher roles, if needed.

Leadership

Bias

When ratings are influenced by opinion or mood instead of evidence.

Performance

Bias Reduction

Methods to reduce personal bias in reviews (facts over feelings).

Performance

Calibration

The process of aligning managers on what each score means.

Performance

Check-in

A check-in either as a personal score session or in-person chat with an individual.

Performance

Clarifying Expectations

Making role responsibilities and performance standards crystal clear.

Performance

Coaching

Helping team members improve through guidance, not just feedback.

Leadership

Coaching Opportunities

Moments where targeted guidance can unlock growth.

Leadership

Compensation Band

Salary range for a given role or level.

HR

Competency

A skill or behavior required for success in a role.

Performance

Continuous Feedback

Ongoing input given regularly, not just at review time.

Performance

Data-Backed 1:1s

Check-ins grounded in live performance data, not guesswork.

Performance

Designed for Managers

Built to fit how managers actually work, not HR processes.

Process

Development

Growing skills, capabilities, and career potential.

Performance

Distribution

How performance ratings spread across a team or organization.

Analytics

Evidence

Concrete examples, notes, or data backing up a performance score.

Performance

Expectations

What success looks like for a role or project.

Performance

Feedback

Information about performance, given to help someone improve.

Performance

Functions

Job families or departments (e.g., Engineering, Sales, Marketing).

HR

KPI

Key Performance Indicator: a measurable goal tied to business outcomes.

Analytics

Loved by HR

Tools that make HR teams more strategic, not more buried in admin.

HR

Manager Enablement

Giving managers the tools, data, and support they need to lead well.

Leadership

Manager-First Design

Software built for how managers think and work, not HR forms.

Process

Normalisation

Adjusting scores to ensure fairness across teams or managers.

Analytics

Objective (Goal)

A clear target or desired outcome for a person or team.

Performance

OKR (Objective and Key Results)

A goal-setting framework with clear objectives and measurable results.

Performance

Outcome

The result or impact of work, not just activity.

Performance

Performance Criteria

The standards used to evaluate if someone is meeting, exceeding, or missing expectations.

Performance

Progress Tracking

Monitoring movement toward goals or performance improvements.

Performance

Promotion Case

Evidence-backed argument for why someone should be promoted.

HR

Rating Scale

The system used to score performance (e.g., 1-5, Below/Meets/Exceeds).

Performance

Recency Bias

Overweighting recent events and forgetting earlier performance.

Analytics

Review Cycle

The period between formal performance reviews (e.g., quarterly, annual).

Process

Score

A numeric or qualitative rating of performance on a specific action or criterion.

Performance

Sector

Industry or business domain (e.g., Tech, Healthcare, Finance).

HR

Talent Competencies

Core skills and behaviors needed across all roles (e.g., communication, problem-solving).

Performance

Talent Review

A structured process where leadership evaluates workforce capabilities and potential.

Leadership

Talent Tier

Categories of performance level (e.g., Top performer, Solid contributor, Needs improvement).

Analytics

Team Impact (ROI)

Measuring the business value and return on investment from team performance.

Analytics

Team Restructuring Decisions

Using performance data to inform organizational changes.

Leadership

Turn Insights into Meaningful Conversations

Using data to drive better coaching and feedback discussions.

Leadership

Universal Human Skills

Core interpersonal abilities valuable across all roles (e.g., communication, adaptability).

Performance