Action
In JustScore:
Actions are the foundation of scoring. They replace opinion-based reviews with measurable evidence of what someone actually does.
Definition
An action is a specific, observable behavior or deliverable tied to a performance criterion.
Why do Action matter?
- For Managers: They have clear behaviors and outcomes to observe.
- For Team Members: Transparent expectations and become aware of which actions they should focus on.
- For HR: Consistent, evidence-backed data for all functions.
How do you use "Action" in JustScore?
- Each function comes with a tailored list of actions.
- Managers rate performance against them.
- JustScore converts these into real-time performance signals.
Example of "Action"
Action: Communicate effectively
Explore Related Terms
FAQs
What's an action in a performance review?
A specific, observable behavior or output (e.g., "shipped feature X by the deadline"), not a personality trait.
How does JustScore define actions per role?
Actions are tailored to each function within a sector and linked to performance criteria. They're scored in real time with attached evidence.
Why is action-based scoring better than generic reviews?
It reduces bias, removes guesswork, and turns feedback into concrete coaching because you're rating what happened, not how someone "seemed."
Can actions change as a role evolves?
Yes - as they should. In JustScore, actions adapt automatically to reflect this shift — what counts as "great performance" for a junior might only be "meeting expectations" for a senior. As one evolves in a role, the same actions will have a different rating scale, and new actions can be introduced.