Privacy Policy

1. Who We Are

JustScore Ltd
United Kingdom

• Website: https://justscore.com
• Legal & privacy contact: legal@justscore.com

For the purposes of data protection laws, JustScore Ltd is the Data Controller.

2. Information We Collect

2.1 Information You Provide Directly

We may collect the following personal information when you create an account or use the Services:

• First name and last name
• Email address
• Company name
• Job title
• Account credentials
• User-generated content (scores, feedback, comments, notes)

2.2 Information Collected Automatically (Device & Usage Data)

When you access the Services, we may automatically collect:

• IP address
• Device type, operating system, browser type
• App version and identifiers
• Usage data (features used, actions taken, timestamps)
• Error logs and diagnostic data

2.3 Location Information

With your permission, we may collect approximate or precise location data, including:

• GPS-based location from mobile devices
• Location inferred from IP address

This data is used for:

• Analytics and product improvement
• Security and fraud prevention
• Localisation of the Services

You can disable location access at any time via your device settings.

2.4 Cookies & Tracking Technologies

We use cookies and similar technologies to:

• Operate the Services
• Remember preferences
• Analyse usage
• Improve performance

For more information, see our Cookie Policy.

3. How We Use Your Information

We use your information to:

• Provide and operate the Services
• Create and manage accounts
• Generate insights and AI-assisted content
• Improve product functionality and user experience
• Communicate with you about updates or support
• Process subscriptions and future payments
• Comply with legal obligations
• Prevent fraud, misuse, and security incidents

4. AI & Automated Processing

JustScore uses artificial intelligence to analyse user-provided data and generate insights.

You acknowledge that:

• AI outputs are generated automatically based on inputs
• Outputs may not always be accurate or complete
• You remain responsible for reviewing AI-generated content

We do not use AI to make fully automated decisions with legal or similarly significant effects on users.

5. Legal Bases for Processing (GDPR / UK GDPR)

Under GDPR and UK GDPR, we rely on the following legal bases:

• Contractual necessity to provide the Services
• Legitimate interests improving and securing the platform
• Consent where required (e.g. location data, marketing)
• Legal obligation compliance with applicable laws

6. Data Sharing & Disclosure

We may share personal data with:

• Trusted service providers (hosting, analytics, payments)
• Cloud infrastructure providers
• Legal or regulatory authorities when required

We do not sell personal data.

All third parties are contractually required to protect your data.

7. Data Retention

We retain personal data only for as long as necessary to:

• Provide the Services
• Fulfil contractual obligations
• Comply with legal requirements

You may request deletion of your account and data at any time.

8. Your Rights (GDPR / UK GDPR)

You have the right to:

• Access your personal data
• Correct inaccurate information
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Data portability
• Withdraw consent at any time

Requests can be made by emailing legal@justscore.com.

9. California Privacy Rights (CCPA & CPRA)

If you are a California resident, you have the right to:

• Know what personal data we collect and why
• Request access to your data
• Request deletion of your data
• Correct inaccurate personal information
• Opt out of sale or sharing (we do not sell data)
• Not be discriminated against for exercising your rights

Requests can be made via legal@justscore.com.

10. CalOPPA Compliance

In accordance with the California Online Privacy Protection Act (CalOPPA):

• Users can visit our site anonymously where possible
• Our Privacy Policy link is clearly accessible
• Users are notified of material changes to this policy
• Users can update their personal information via account settings

11. Children’s Privacy

JustScore does not knowingly collect personal data from children under the age of 13.

If you believe a child has provided personal data, please contact us and we will promptly delete it.

12. International Data Transfers

Your data may be processed outside your country of residence, including the UK, EU, and other regions.

Where required, we use appropriate safeguards such as:

• Standard Contractual Clauses
• Adequate data protection measures

13. Security

We implement reasonable technical and organisational measures to protect your data.

However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

14. Changes to This Privacy Policy

We may update this Privacy Policy periodically.

If changes are material, we will notify users via the website or app and update the “Last updated” date.

15. Contact Us

If you have questions or requests regarding this Privacy Policy, contact us at:

legal@justscore.com
https://justscore.com